Terms of service

Terms of Service

Welcome to the Ziva Beauty Store website. Throughout these Terms, the words “we,” “us,” and “our” refer to Ziva Beauty Store. We operate this website and online store, including all related information, content, products, services, tools, and features provided to you through Shopify.

By accessing, browsing, or using our Services, you agree to comply with and be bound by these Terms of Service, along with our Privacy Policy. If you do not agree with these Terms, please do not use our website or Services.

SECTION 1 – ELIGIBILITY & ACCOUNT RESPONSIBILITY

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or that you have provided consent for any minor dependents using the Services under your supervision.

You may be required to provide personal information including your name, email address, billing information, shipping details, and payment information when placing an order. You agree that all information provided is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts may not be transferred, sold, or shared without our written permission.

SECTION 2 – PRODUCTS & SERVICES

We strive to display our products as accurately as possible. However, actual product colors and appearances may vary depending on your device settings and screen resolution.

We reserve the right to:

Modify or discontinue products at any time without notice.
Limit product quantities available for purchase.
Refuse service or sales to any customer, region, or jurisdiction at our discretion.

We do not guarantee that products purchased will exactly match the images displayed on the website.

SECTION 3 – ORDERS & ACCEPTANCE

Placing an order on our website constitutes an offer to purchase. All orders are subject to acceptance and availability.

We reserve the right to:

Refuse or cancel any order at our discretion.
Limit quantities purchased per customer.
Correct pricing, product, or inventory errors.

Orders are only confirmed once payment has been successfully processed and you receive an order confirmation email.

For returns and exchanges, please review our Refund Policy.

SECTION 4 – PRICING & PAYMENT

All prices displayed on the website are subject to change without prior notice.

Unless otherwise stated, prices do not include:

Shipping fees
Taxes
Customs duties
Import charges

You agree to provide valid and up-to-date payment information for all purchases made through our Services.

By submitting payment information, you represent that:

You are authorized to use the payment method provided.
All billing information supplied is accurate.
You agree to pay all charges incurred, including applicable taxes and shipping fees.

SECTION 5 – SHIPPING & DELIVERY

Delivery times provided are estimates only and are not guaranteed.

We are not responsible for delays caused by:

Courier services
Customs clearance
Weather conditions
Events beyond our control

Risk of loss and ownership of products pass to you once the order has been handed over to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through our Services, including logos, images, graphics, product descriptions, videos, text, and website design, is the intellectual property of Ziva Beauty Store or its licensors and is protected by applicable copyright and trademark laws.

You may not:

Copy
Reproduce
Distribute
Modify
Republish
Exploit

any part of our content without prior written permission.

All trademarks, logos, and brand names displayed on the website remain the property of their respective owners.

SECTION 7 – THIRD-PARTY TOOLS & LINKS

Our website may contain third-party tools, integrations, or external links that are not owned or controlled by us.

We do not:

Monitor third-party content
Guarantee accuracy or reliability
Accept responsibility for third-party services or websites

Your use of any third-party website or tool is entirely at your own risk.

SECTION 8 – SHOPIFY PLATFORM

Ziva Beauty Store is hosted and powered by Shopify, which enables us to provide our e-commerce Services.

However, all purchases and transactions are conducted directly between you and Ziva Beauty Store. Shopify shall not be held responsible for any disputes, losses, damages, or claims arising from purchases made through our store.

SECTION 9 – PRIVACY POLICY

Your submission of personal information through the website is governed by our Privacy Policy.

By using our Services, you acknowledge that certain information may also be processed by Shopify and trusted third-party service providers for operational purposes including payment processing, analytics, and order fulfillment.

SECTION 10 – USER FEEDBACK & REVIEWS

Any suggestions, reviews, comments, or other content submitted by you may be used by us without restriction.

By submitting feedback, you grant us a non-exclusive, royalty-free, worldwide license to:

Use
Reproduce
Modify
Publish
Display

such content for marketing, promotional, or operational purposes.

You agree not to submit unlawful, offensive, misleading, or harmful content.

SECTION 11 – ERRORS & INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

Product descriptions
Pricing
Promotions
Availability
Shipping details

We reserve the right to correct such errors and update information without prior notice.

SECTION 12 – PROHIBITED USES

You agree not to use the Services:

For unlawful purposes
To violate any laws or regulations
To infringe intellectual property rights
To transmit malicious code or spam
To engage in fraudulent or abusive activity
To interfere with website security or operations

Violation of these Terms may result in immediate suspension or termination of your access to our Services.

SECTION 13 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that:

The Services will be uninterrupted or error-free
Website content will always be accurate or current
Products will meet every expectation

Your use of the Services is at your own risk.

SECTION 14 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Ziva Beauty Store and its affiliates shall not be liable for any:

Indirect damages
Loss of profits
Data loss
Business interruption
Consequential damages

arising from your use of our Services or products.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless Ziva Beauty Store, Shopify, and their affiliates from any claims, damages, liabilities, or expenses arising from:

Your violation of these Terms
Your misuse of the Services
Your violation of applicable laws or third-party rights

SECTION 16 – TERMINATION

We reserve the right to terminate or suspend access to our Services at any time, without prior notice, for violations of these Terms or for any operational reason.